Collaborative Computational Project No. 4
Software for Macromolecular X-Ray Crystallography

CCP4 Helpdesk Duty Roster

The 7-week cycle is:
PersonInitials Number of weeks
Andrey Lebedev ALB 1
Ville Uski VUK 1
Eugene Krissinel EKK 1
David Waterman DGW 1
Charles Ballard CCB 1
Ronan Keegan RMK 1
Kyle Stevenson KJS 1

The duty person is responsible for answering helpdesk queries, logging bugs, and ensuring they get fixed.

The helpdesk week runs from 5pm on a Friday i.e. when you start on Monday morning, check back over emails from the weekend.

In the past, one of the duties was to clear the ccp4null mailbox, see Charles' description below. Other duties are described in the CCP4 Programmers' Handbook.


Current 7-week cycle:

The rota throughout 2019 is shown below. The next week to begin (at 5pm on a Friday) is the first one shown in bold.

January 3, 2020 EKK
January 10, 2020 DGW
January 17, 2020 CCB
January 24, 2020 RMK
January 31, 2020 KJS
February 7, 2020 KOV
February 14, 2020 ALB
February 21, 2020 VUK
February 28, 2020 EKK
March 6, 2020 DGW
March 13, 2020 CCB
March 20, 2020 RMK
March 27, 2020 KJS
April 3, 2020 KOV
April 10, 2020 ALB
April 17, 2020 VUK
April 24, 2020 EKK
May 1, 2020 DGW
May 8, 2020 CCB
May 15, 2020 RMK
May 22, 2020 KJS
May 29, 2020 KOV
June 5, 2020 ALB
June 12, 2020 VUK
June 19, 2020 EKK
June 26, 2020 DGW
July 3, 2020 CCB
July 10, 2020 RMK
July 17, 2020 KJS
July 24, 2020 KOV
July 31, 2020 ALB
August 7, 2020 VUK
August 14, 2020 EKK
August 21, 2020 DGW
August 28, 2020 CCB
September 4, 2020 RMK
September 11, 2020 KJS
September 18, 2020 KOV
September 25, 2020 ALB
October 2, 2020 VUK
October 9, 2020 EKK
October 16, 2020 DGW
October 23, 2020 CCB
October 30, 2020 RMK
November 6, 2020 KJS
November 13, 2020 KOV
November 20, 2020 ALB
November 27, 2020 VUK
December 4, 2020 EKK
December 11, 2020 DGW
December 18, 2020 CCB
December 25, 2020 RMK

Clearing out ccp4null mailbox


From C.C.Ballard@dl.ac.uk Wed Nov  9 13:43:02 2005
Date: Wed, 9 Nov 2005 12:05:46 +0000
To: ccp4@dl.ac.uk
Subject: [ccp4]: ccp4null

Let's keep this nice and simple.  It is a Friday afternoon job  (or
early in the next week if need be).  If it did not occur in your duty
period it is not your problem. The general rule is to delete it (unless
it is in owner-ccp4bb or owner-ccp4dev).   I have just cleared it.  12
days worth took 10 minutes, I have 1 job posting to forward to ccp4bb
and 1 majordomo request (it seems to have taken as long to write this
e-mail).

* Delete everything in the INBOX bar wg2 messages.
* Delete spam from BOUNCE .  Forward job adds to the bb (I picked up 2
in the last week).  You will have to bounce them to your own mailbox to
do this.  Determine actions on other mails yourself.
* Ignore ARPWEB.
* Bounce majordomosend to yourself and approve the action.
* Ignore OWNER-CCP4BB and OWNER-CCP4DEV (it is an archive of what went
to the list)
* Delete everything in SPAM

Why do it?  Well for one thing it stops me getting grief from Chris
Dean (or D. Laff in the future) about the amount of space our mailbox
has taken up.  When dlpx1 runs out of disk space I GETasked to clear
the mailbox, something which has already happened this year.